Estimated timeframes
For orders submitted on business days before 1pm AEST.
| Area | Regular AusPost | Express Auspost | Sydney region courier | Toll courier |
| Sydney | 3 days | 1 day | Order by 8am same day | 1 day |
| NSW Country | 4 | 2 | 1-2** | |
| Melbourne | 4 | 1 | 1 | |
| VIC Country | 5 | 2 | 1-2** | |
| Brisbane | 4 | 1 | 1 | |
| QLD Country* | 5-6 | 2-4 | 1-2** | |
| Perth | 6 | 2 | 1 | |
| WA Country | 6-10 | 3-8 | 1-2** | |
| Adelaide | 4-5 | 1 | 1 | |
| SA Country | 5-7 | 3-4 | 1-2** | |
| Canberra | 3 | 1 | 1 | |
| Darwin / Alice | 4-7 | 3-5 | 1 | |
| Rest of NT* | 13-14 | 5 | 1-2** | |
| Tasmania* | 3-6 | 2-3 | 1-2** |
| * | Deliveries to islands off the coast of Tasmania, North Queensland and NT require between 9-26 days |
| ** | Some regional areas can take additional days to deliver. Toll is not an option for orders over 1kg outside NSW. Unavailable for these postcodes (pdf). |
International deliveries
- International Express: 1-2 weeks delivery worldwide
- Costs depend on the weight of your order, and your country
Please note, international orders are made at your risk. Customs in your country can arbitrarily delay or refuse entry for your order. Please check the customs regulations in your country. The payment of duties and taxes are to be paid by the receiver. Refusal of payment may result in the parcel being sent back to vital.ly. We are unable to resend, accept returns in exchange for credits or refunds under any circumstances.
*US Shipments: Parcels may be stopped at customs. US Customs may send the parcel back.
